Guest Information

Guest Information2020-11-09T21:19:13+00:00

The Ronald McDonald House of Connecticut is a 18 guest room house. It is comfortable secure and fully handicapped accessible and provides comfortable bedrooms with private baths, a convenient kitchen, laundry facilities, telephones,Internet access, televisions, a play room, a family room, and perhaps most importantly the companionship of other families dealing with similar crises.

The Ronald McDonald House of Connecticut is located at 860 Howard Avenue, directly across the street from the entrance to Yale New Haven Children’s Hospital.

Children and their families benefit from a warm, helpful environment, where emotional support is provided by caring volunteers and other people in similar situations. Because of the enormous financial burdens facing families as a result of increasing health care costs they are asked to pay only a modest sum per family per night to stay at the House. Although many can not afford even a modest sum no one is ever turned away because of inability to pay.

Who Can Stay at the Ronald McDonald House

Priority is given to families of severely ill children (under 21) receiving treatment at local hospitals, either as in-patients or out-patients. Each family is issued one room, to accommodate a maximum of five persons. Siblings are welcome to stay along with their family members. We do not accept self referrals. A doctor’s office, social worker, or other medical professional must call us to begin the process of making a reservation. All reservations must be confirmed 24 hours in advance of checking in to the House.

Guest Check In and Registration

All guests must register before being admitted to the House. We ask that guests arrive at the House between 1 p.m. and 7:30 p.m. When a family arrives at the House, they will be registered by a volunteer or staff member who completes necessary paperwork, explains the House rules, and gives a tour of the House facilities.


“It’s always so hard making these trips to the hospital, but knowing we have such a wonderful place to stay sure helps a lot.”
~ Richardson, TX

“Thank you so much for this wonderful facility. Though our stay was short, after 14 long hours of travel by car, it was so nice to have a warm greeting and a ‘home’ to come to.”
~ Morris, TN

“Staying here made a big difference for our son, who is easily upset by change, to have such a warm hospitable place to stay”.
~ Schenectady, NY

Cost for Guests

Families are asked to contribute $15 per night. For those unable to pay, there is no charge. In order to keep costs affordable, guests are asked to assist the other families with simple housekeeping chores.

What to expect

Each family is provided with one room. All non-handicap accessible rooms are furnished with two full size beds, wardrobe closet, telephone with voicemail, television and free Wi-Fi. Each room has their own personal bathroom. The house also offers:

  • Fully equipped kitchen
  • Dining area
  • Four sunrooms
  • Furnished outside patio
  • Living room, teen room, playroom
  • Fenced in yard
  • Laundry facilities
  • Parking lot
  • Courtesy shuttle from Yale to appointments

House Rules

In order to ensure the safety and comfort of our guests and staff, and to make sure that your stay is as pleasant as possible, we ask that you follow these guidelines.

  • Length of stay is 21 days unless otherwise approved by the House Manager
  • Maximum of five overnight family members to a room.
  • No pets
  • No smoking in the House; designated area outside.
  • Shoes are required at all times
  • Guests must leave upon discharge of the patients.
  • Up to two family and/or friends may visit you, but they must leave the house by 9 PM. Visitors are not allowed to stay overnight.
  • Children under 18 must be accompanied by an adult family member unless they are emancipated minors.
  • Children must not operate kitchen or laundry appliances.
  • Check-out time is twelve noon.