Our Programs

Ronald McDonald Family Room Baystate Children’s Hospital

A place to rest, reflect, and recharge

The Ronald McDonald Family Room Baystate Children’s Hospital provides a supportive space for families of hospitalized children just steps from the bedside. Our Family Room offers comfort and amenities within the hospital allowing families to stay close to their child and actively engage in their healthcare journey.

Location and Access

The Ronald McDonald Family Room Baystate Children’s Hospital is located in the Daly Building, 4th Floor, outside of PICU and CHAD. It is available to families of hospitalized children at no charge. Whether families need a break from the clinical environment or a moment of normalcy, they find all they need and more in our Family Room.

Features of the Family Room

Rest and Relaxation

Quiet space with comfortable chairs to relax and unwind

Kitchen Area

Space offering beverages, snacks, and a sense of normalcy

Massage Chair

State-of-the-art chair promoting health and wellness

Internet Access

Charging station and Wi-Fi to keep families connected

Reading Materials

A variety of books and magazines for much-needed downtime

Freshwater Aquarium

Soothing aquarium creating a calming, meditative environment

Coffee Station

Complimentary coffee and tea to help caregivers recharge

Compassionate Hospitality

RMHC staff and volunteers offering a warm, supportive welcome

Make a difference for families in need

Every day, families face the challenge of having a child in the hospital, and your generosity helps Ronald McDonald House Charities of Connecticut and Western Massachusetts keep them together. Learn more about our programs and join our community of supporters.