In just a few short months, our Ronald McDonald Family Room at Baystate Children’s Hospital has become a sanctuary for hundreds of caregivers, offering them a much-needed break from the bedside.
Whether it's a 15-minute nap in a massage chair, a quiet space to read or reflect, or a nourishing snack with a hot cup of coffee, caregivers can find a moment for self-care. Stepping away from the bedside of a sick child is never easy, but the Family Room makes it possible with just a short walk down the hallway. This proximity ensures that hospital staff can quickly connect with parents if needed.
Our Family Room is equipped with amenities that provide comfort, relaxation, and compassionate interactions with our volunteers and staff. Many caregivers spend up to 30 minutes in the room, and they often share that these moments of rest help them feel refreshed and better able to focus on their child.
What our Family Room guests are saying!
“Best ‘hot’ cup of coffee I have had. The other cups have been cold because I am up and down with my son.”
“You made my day!”
“It's so relaxing in here. I think I fell asleep for a few minutes in the chair.“
“I appreciate your kindness.“
Interested in Becoming a Family Room Volunteer?
Please call Celine at 413.271.5683 for more information and to get started.